Ticketing Operations Coordinator

PGA TOURTuesday, April 16, 20190 application(s)
Employer Name PGA TOUR
Job Title Ticketing Operations Coordinator
City Ponte Vedra Beach
State Florida
Country USA
Job Region South
Job Category Administration
Operations
Salary Range depends on experience
Job Reference 2169
Job Level Entry Level

Qualified candidates will have the following:

  • Bachelor’s degree required in Sports Administration, Business or a related field
  • Two years’ experience with event management, customer service, supervisory duties in a retail or hospitality environment
  • Prior knowledge of ticketing systems and ticketing inventory management, specifically with Archtics, Ticketmaster and/or Salesforce is preferred
  • Excellent communication and problem-solving skills
  • Exceptional time management and organizational skills
  • Ability to work well under pressure; and to meet established goals and deadlines
  • Must be comfortable interacting with the general public and co-workers in a fast-paced atmosphere
  • Knowledge of principles and practices of cashier and accounting procedures
  • Proficient in Microsoft Office programs

 

Responsibilities:

  • Manages and fulfills tournament credentialing requests inclusive of timely printing and distribution of credentials, both pre-event and while on site
  • Creates timelines for all printing and distribution of credentials in coordination with event timelines
  • Coordinates with ticketing operations to ensure payment of packages and assets to align with fulfillment processes
  • Create and manage credential template designs
  • Maintain equipment and supplies needed for credential fulfillment and distribution
  • Manage equipment and supply needs to meet onsite fulfillment needs
  • Coordinate with PGA TOUR membership services team for Player on-site credential requests
  • Assist Ticket Services Manager with ticket and parking fulfillment
  • Work in tandem with the ticketing operations staff to support hospitality package fulfillment inclusive of internal buys, consignments, group purchases and complimentary ticket requests
  • Leads and manages on-site credentialing inclusive of players
  • Will be required to travel to tournaments across the U.S., approximately 7-8 weeks a year for approximately 10 days at a time (potentially more as needed) and work nonstandard hours as necessary

 

Our benefits include:

  • Competitive wages including performance bonuses 
  • Medical/Dental/Life/Disability insurance 
  • Paid time off 
  • 401k plus employer match
  • Employer funded retirement plan 
  • Health Savings Account/Medical and Dependent Care Flexible Spending Accounts 
  • Wellness Program 
  • Membership to TPC Sawgrass  

 

EOE/DFW

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