Guest Services Associate (Part-Time)

PGA TOURWednesday, August 7, 20190 application(s)
Employer Name PGA TOUR
Job Title Guest Services Associate (Part-Time)
City St. Augustine
State Florida
Country USA
Job Region South
Job Category Event Management
Salary Range depends on experience
Job Reference 2992
Job Level Entry Level

Qualified candidates will have the following:

• One year of work experience in a similar enterprise such as a museum, theater, amusement park or similar guest service environment preferred
• Experience with issuing tickets, verifying passes or collecting revenue from the public preferred
• Experience in a fast-paced operation
• Knowledge and training in quality customer service
• Availability on nights and weekends from 3 p.m. to 11 p.m. and ability to work 3-shifts (around 25 hours per week)


Responsibilities:
• Adhere to established procedures for issuing tickets and collecting revenue through the ALTRU ticketing system
• Interact with HoF visitors daily by providing information, pricing data, showtimes, logistics, and directions to facilities on the World Golf Village property
• Refer HoF, Walk of Champions and IMAX visitors to the appropriate source when needed
• Maintain and apply excellent customer relations skills when handling customer requests
• Prepare for daily operations by verifying attendance, verifying cash drawer and logging into the terminal
• Capable of rotating into Gift Shop, Challenge Hole, Putting Course, IMAX, and Box Office according to daily and weekly schedule
• Use appropriate judgment to promote various revenue- building HoF programs, movies, or events
• Maintain an orderly work environment
• Special projects or other duties as assigned

Our benefits include:
• Competitive wages
• Employee 401(k)

EOE/DFW

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